FAQ

Q: Do I need gutters?

A: In our rainforest climate, Gutters and downspouts stop water from falling of the roof down the side of your home causing damage to siding and exteriors, and collecting near the foundation, which can end up in your basement, or cause corrosion to your landscaping. A proper gutter installation prevents water from dripping on people in walkways, entrances and driveways

Q: Should I repair or replace my gutter system?

A: We can clean your gutters, replace broken outlets, reattach downpipes falling away, repair leaky corners, and re-slope gutters that are not draining properly, and even replace damaged section of gutters. If there are no visible dents in your gutters or downpipes, we can probably do a major refurbishment that could save you money. Ask our knowledgeable staff!

Then it’s probably time to replace its wooden fascia. Call Citywide Gutters Home Services — our experts will visit your home, give you a prompt estimate, and install new fascia as needed.

Q: How do gutters get clogged?

A: Debris lands on the roof and accumulates in the gutters, eventually obstructing the drainage of water. Leaves and needles are a major source of blockage. We have experienced balls, beer cans, seeds, peanuts, and small branches also clogging up a gutter system.

Q: What kind of damage happens when my gutters get clogged?

A: If the drain capacity of the gutters is compromised, water will spill over and drip down the sides of the house. This may eventually cause damage to the siding, splash into windows, doors and even perhaps the foundation. It will also compromise the seals that keep your household water tight. Ground erosion will also start happening on your landscaping.

Q: How often should gutters be cleaned?

A: This depends entirely on the environment of the area. Generally it’s a good practice to have your gutters checked at least twice a year – Spring after the winter, and early fall BEFORE the leaves fall to ensure you gutters are working before the November rains. In houses surrounded by trees, it may be neccesary to clean out the gutters three, or even four per year: in the late Summer/ early Autum before the leaves fall; December after the leaves fall; and in the spring, to clear out dead twigs and seeds that accumulate at the beginning of the growing season.

We have had customers with needle trees around their house that require their flat roof or gutters to be cleared monthly. Wind and rain shakes these trees every month of the year creating blockages.

Q: What’s a funnel and clean out box—and does your home need one?

A: The funnel allows gutter debris to easily pass into the downspout, where it can flow into the clean out box for easy removal.

Q: How long should my gutters last?

A: Typical gutter installations today are made from pre-finished aluminum and this material is very durable, and comes with a 40 year manufactures warranty against the corrosion.

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Q: Does screening work?

A: Our answer will be different than most companies. We believe most screening inherently DOES NOT work 100% on its own. We have developed a system that combined with screening , we flush out any smaller loose debris like pine needles or the tiny granuels from your roof using a funnel, easy flow outlets and cleanout filter box system on your downpipes.

Replacement of fascia is normal when a home approaches 20 years of age, but sometimes it’s needed earlier — if there’s rot due to bad gutter installation, for example. Call Citywide Gutters Home Services for a complete inspection by our specialists.

Q: Is the photo of the three men hanging from the gutter real or edited?

A: This photo is real and has not been doctored in any way. Three men can hang from an gutter installed with the Fixa-Tech® continuous fastening system for new gutters.

The funnel allows gutter debris to easily pass into the downspout, where it can flow into the clean out box for easy removal.

Exterior Building Maintenance:

Q: Can you remove Rust marks on my driveway?

A: Yes we can – after decades in the business, Citywide Gutters Home Services has perfected a system to remove rust marks from any concrete, or metal surface without damaging the surface. Ask us to give you a free estimate today!

Q: Will powerwashing wreck my surface?

A: General rule of thumb: If You can rub your finger over a surface, and paint flakes off, or causes some type of slight damage – then a powerwasher will also cause that. An experienced user should not “rip” wood or paint off a surface.

Q: Should I power wash or steam clean my surface?

A: Power washing with an experienced user is still the preferred method to clean any vinyl, concrete, and stucco surface.

Steam cleaning uses 1/3 the pressure or “P.S.I.” and hot water. Hot water cleans your dishes better than cold water right? Same with Steam Cleaning. You can use this method to clean more delicate surfaces, such as cedar or vinyl siding, slate, or limestone, or other surface that require a delicate touch. Steam Cleaning is also the only method to remove oil based products such as gum, grease, or oil marks. Does washing your greasy bacon pan work well with cold water?

Q: What’s the difference between using a Tucker Pole and hand cleaning the glass I have?

A: Using a tucker pole is a quicker method and clearly a cheaper option. The upside is we can keep your costs down, and we clean the frames as well as the windows. The downside, is that a Tucker Pole leaves water on your windows when complete which won’t leave the glass with that “crystal clean” look after we clean the windows using the squeegee method.

 

Any other questions? Call our experienced and knowledgeable staff today and we will be glad to answer them!

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